COMMERCIAL FRAMEWORK – GENERAL CONDITIONS OF PURCHASE

1 PREREQUISITE TO PURCHASE
 
1.1. You have understood and accepted our LEGAL FRAMEWORK – GENERAL CONDITIONS OF USE of the website https://orvivant.com/avisos-legales (hereinafter LEGAL FRAMEWORK) and this COMMERCIAL FRAMEWORK – GENERAL CONDITIONS OF ENGAGEMENT (hereinafter COMMERCIAL FRAMEWORK).
1.2. You are of age and will make responsible use of purchased goods, offered by GRUPO ORO VIP S.L. (hereinafter OR VIVANT).
 
2 COMMERCIAL GEOGRAPHICAL SCOPE
 

2.1. All orders in Peninsular Spain will benefit from our special free shipping bonus from sales and will be automatically accepted upon confirmation of payment.
2.2. Shipments to other locations will have to be consulted by our operators both in terms of deliveries and in terms of legal considerations for the destination. These submissions will be confirmed or denied via email.

3 RETURN POLICY
 
3.1. OR VIVANT undertakes to return the product whenever it is due to carriage negligence, the packaging is visibly damaged and the product is sealed. In this case, you will be responsible for refusing the package at the time of receipt.
3.2. If the product is not sealed, OR VIVANT shall examine each particular case at the receipt of the goods in bad condition and reserves the right to evaluate a partial fertilizer or the refund of the product.
3.3. OR VIVANT will do everything possible to have the product delivered in successive five working days, from the confirmation of the order. However, it is beyond their competence to tackle exceptional circumstances, such as transport strikes, local festivals or weather adversities, etc., which may delay the deadline, so that these delays are outside the competences assumed by OR VIVANT.
 

4 CANCELLATION POLICY

4.1. OR VIVANT assumes delivery responsibility for the next five business days as soon as you confirm your purchase. You have the right to cancel your purchase at any time.
4.2. If the time of cancellation of the order is prior to its issue, we will pay your charge immediately.
4.3. If you wish to cancel your order after issuing your purchase, reject the shipment as soon as it arrives and, upon receipt of the goods, OR VIVANT will proceed to your payment.
 
5 MODIFICATIONS
 
5.1 OR VIVANT reserves the right to modify this COMMERCIAL FRAMEWORK, being then the application version of new orders the current one and published in this address.