Frequently Asked Questions
Read our FAQ before sending us a message
What are the shipping charges?
Free shipping and handling.
What payment methods are accepted?
Credit and debit cards Visa, Mastercard, American Express, Apple Pay / Google Pay, Stripe
How long will the delivery take?
Five business days in the peninsula and national territory. To consult in European territory.
What exactly happens after I place my order?
Once you have successfully completed your order, you will receive an order confirmation by email, containing the items you have selected, your postal and delivery address and the selected payment method.
If you do not receive it, unfortunately something has gone wrong with your order. Simply place the order again, preferably with a different payment method.
If you are charged for the purchase amount, please contact customer service via a ticket to solve the problem as soon as possible.
